Privacy Policy
Who We Are
At sewlover, your privacy is our top priority. We deeply value the trust you place in us, and this Privacy Policy outlines how we collect, use, and protect your personal data. It also highlights your rights in managing and controlling your information.
Important Notice: We do not sell or rent your personal information to third parties.
1. Information We Collect
We gather personal information through various interactions with you, such as when you register an account, make a purchase, or engage with our customer service team. The types of information we may collect include:
Personal & Contact Information: Name, email address, shipping and billing addresses, purchase history, customer support interactions, favorite products, and feedback.
Transaction Information: Depending on your payment method, we may collect the cardholder’s name, card type, partial card number, or linked payment account.
Technical Information: IP address, browser type, operating system, time zone, language, platform access, and login data (excluding passwords).
Marketing & Communication Preferences: Your choices regarding promotional emails and marketing communications.
2. Information You Provide
You provide personal information voluntarily when:
Making a purchase on our website.
Registering an account.
Sharing content such as reviews, photos, articles, or comments.
Participating in surveys, promotions, or events.
3. How We Use Your Information
Your personal information is used to:
Personalize your shopping experience and recommend relevant products.
Manage your account, process orders, and provide related services.
Offer customer support and resolve any inquiries you may have.
Improve the content and functionality of our website.
Protect against fraud, illegal activities, and misuse.
Send you promotional offers or updates if you’ve subscribed to our newsletter.
4. Cookies & Tracking Technologies
We use cookies and Google Analytics to:
Enhance your browsing experience.
Remember your preferences and settings.
Track website performance and your navigation on our site.
You can manage cookie settings through your browser. However, disabling cookies may limit some website functionalities.
5. Emails & Messaging
If you subscribe to our newsletter or sign up for text updates, you may receive communications from us about new products and promotions. You can unsubscribe from these messages at any time by contacting us at [email protected].
6. Sharing Your Information with Third Parties
sewlover does not sell or share your personal data. However, we may share your data with trusted partners who help us deliver our services, including:
Payment & Shipping Partners: Banks, payment processors, and delivery service providers.
Technology Service Providers: Hosting services and advertising platforms.
Legal Authorities: When required by law or regulation.
7. How We Protect Your Personal Information
We use advanced security measures, such as SSL encryption, to protect your payment details and personal information. All payment transactions are processed through trusted platforms like PayPal, ensuring greater security.
Although no system can guarantee absolute security, we are committed to continuously updating our security practices to safeguard your data.
8. Data Retention
We retain your data as long as necessary to provide our services or to comply with legal obligations. Some information may be stored for extended periods to prevent fraud or misuse.
9. Withdrawing Consent
You have the right to withdraw your consent for us to process your personal information at any time. This may affect your access to certain services. To withdraw your consent, simply contact us at [email protected].
10. Updating & Modifying Personal Information
You have the right to request access to, correction, or deletion of your personal information. To make such requests, please contact us at [email protected]. We may require identity verification before processing your request.
11. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our business operations or legal requirements. Any updates will be posted on our website and, if necessary, communicated to you via email.
If you have any questions, feel free to contact us at: [email protected].